FAQs & Support
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Our free standard delivery service normally takes 2-3 working days following the date of dispatch. For more info please see our detailed delivery page by clicking here.
If your order has arrived and something is missing, please send us a message stating your order number using the short form on our contact page. This can be found by Clicking here.
Alternatively, send our dedicated support team an email with your order number at: email@example.com and they’ll be in touch shortly.
The majority of our orders are currently dispatched using Royal Mail’s standard delivery service.
Same day dispatch is guaranteed for all orders placed by 2pm Monday – Friday. Any orders placed on Saturday or Sunday will be dispatched on the following Monday, excluding Public Holidays.
Please click here for information regarding our returns policy.
Once processed, you can expect the total refund amount to appear in your account within three to five working days, although the exact time frame can vary depending on your bank/payment method.
We accept payments conducted through a variety of secure and trusted payment providers such as PayPal and Google Pay. We also accept payments made directly using Debit, Visa and MasterCard.